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Online Mattress Wars: Which Company Should You Sleep With? Get our unbiased opinion of Casper, Tuft & Needle and more

Mattress in a Box Services

Online Mattress Wars: Which Company Should You Sleep With? Get our unbiased opinion of Casper, Tuft & Needle and more


Ready for a new mattress? According to the National Sleep Foundation, you should replace your mattress every eight years—possibly more often if you’re over the age of 40.

Because plenty of companies are getting into the online-mattress game, it’s never been easier to get your z’s on. You can shop online for your new bed without even leaving your current one.  The only downside is you have a staggering array of choices (are you a side sleeper? Back? Do you like to feel as if your mattress is giving you a big old hug?), so you’ll still have to set aside time to read reviews and choose the mattress that works best for your body and sleep style.

To make things easier for you, I’ve narrowed it down to six great online companies that offer highly rated mattress services, feature solid customer support and boast free shipping and generous return policies.

The Best Online Mattress Companies to Consider

  • Casper
  • Cocoon by Sealy
  • Helix
  • Leesa
  • Saatva
  • Tuft & Needle


Choose from the Essential ($600*), the Casper ($950) or the Wave ($1,850) from the mattress-in-a-box brand that started it all. Through January 16, get $75 off the Casper and $150 off the Wave.

Return policy: You have 100 nights to decide if you’re happy with your purchase. If not, Casper will pick it up and provide a free refund.

Bonus: Casper tries to donate every returned mattress to a local charity. Got questions? They have more than 40 “snooze specialists” available seven days a week to answer questions while you shop or after you get your mattress delivered. Casper mattresses are made in the USA.

Best for: A no-nonsense shopper who appreciates a simple shopping experience.

Shop Casper here

Cocoon by Sealy

Cocoon by Sealy

You’ve got four options here: the Cocoon Classic in Soft or Firm ($799) or the Cocoon Chill in Soft or Firm ($949). Right now, get $100 off any Cocoon with this code.

Return policy: Enjoy a 100-night trial and a “no questions asked” return policy.

Bonus: The Cocoon mattresses are made in the USA, and you get 24/7 customer support available by chat, email or phone—whichever you prefer.

Best for: People who want a brand that’s been around the block, without the hassle of going to the store to try it out.

Shop Cocoon here


Want to customize your sleep? Helix gives you a quiz (there are no wrong answers here) to find the best mattress for you, and if you’ve got a partner, the best one for you two to share. You’ll answer questions about your height, weight, style of sleep, which side of the bed you prefer and more. Your mattress ($995 and up, depending on your needs) gets made just for you. Genius! For a limited time, get $150 off any mattress and additional product or $100 off just a mattress.

Return policy: You have up to 100 nights to try your mattress out. Shipping and returns are free.

Bonus: Unwanted mattress are donated, or if that’s not possible, recycled. Helix’s mattresses are made in the USA.

Best for: Couples with different sleep styles who want to avoid mattress drama and singles who love a customized experience.

Shop Helix here


Leesa Mattress

This highly rated mattress company sells two mattresses: a foam one ($940) and a higher-end pocket spring mattress ($1,475). We appreciate Leesa’s promise to post every review from a verified customer—good or bad! Can’t resist trying it out in person? The Leesa Mattress is available to try and buy in over 80 West Elm stores. Get $100 off a Leesa Mattress now and a free pillow worth $75!

Return policy: The company also offers a 100-night risk-free trial.

Bonus: Leesa donates one mattress for every 10 sold and plants a tree for every mattress sold.

Best for: People who want to make sure they do good with every purchase. 

Shop Leesa here


This is the only company on the list that doesn’t offer a mattress-in-a-box option. Every mattress is handmade upon order, hand-delivered and installed in a room of your choice, for free. Saatva sells three types of mattresses: Plush Soft, Firm and Luxury Firm. All three are $999 for a queen-size mattress.

Return policy: Try out your mattress for up to 120 days to make sure you’re sleeping like a baby!

Bonus: Saatva’s mattresses are all made in America and feature an organic cotton cover, eco-friendly memory foam and recycled steel coils.

Best for: Those of us who want help with setup and prefer a more-traditional spring mattress.

Shop Saatva here

Tuft & Needle

Tuft & Needle Mattress

For affordability and simplicity, Tuft & Needle is tops. There is one reasonably priced option ($575), making this a good buy most people like. The company says that 95 out of 100 customers keep their Tuft & Needle mattress.

Return policy: A 100‐night trial, and Tuft & Needle promises easy returns if you’re one of the unhappy 5 percent.

Bonus: The products are designed and crafted in the USA, and the company works with charitable organizations like schools and homeless shelters to donate mattresses.

Best for: Shoppers on a budget who want a good product—now.

Shop Tuft & Needle here


How to Unbox Your Mattress

For those of you wondering how the delivery of most of these mattresses works, check out this video.

As you can see, the process is surprisingly fast and simple. It could take up to an hour for your mattress to fully expand and a few days for it to fully firm up. But Casper, for instance, says your mattress will be ready to sleep on in minutes.

 *All prices listed in this article are for queen-size mattresses.


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